Company: Tablet Command
Founders: William Pigeon, Andrew Bozzo
Website:
About Tablet Command
Tablet Command is a SaaS company founded in 2011 by former fire service leaders to modernize incident management and responder accountability. Built to replace outdated paper-based systems, the platform enhances situational awareness and supports faster, more informed decision-making during emergencies.
Adoption within the fire service wasn鈥檛 immediate. Emergency response agencies are understandably cautious about introducing change in high-stakes environments. Tablet Command gained traction by prioritizing simplicity, reliability, and seamless integration into existing workflows鈥攑roving that digital tools could be trusted in mission-critical situations.
Today, over 1,500 agencies across the United States and Canada use Tablet Command to respond to and manage more than 33,000 incidents daily. From wildfires and hurricanes to day-to-day operations, the platform has helped improve coordination and safety for first responders. Its adoption has grown beyond the fire service into law enforcement and emergency management, demonstrating its adaptability across the public safety sector.
Tablet Command stands out in the SaaS industry as an example of how cloud-based, mobile-first technology can succeed in traditionally underserved markets. By earning the trust of frontline users, the company is driving digital transformation in public safety鈥攈elping responders make faster decisions, coordinate more effectively, and ultimately protect the communities they serve.
