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Microsoft鈥檚 Copilot has been sold as a workplace assistant woven into Windows and Microsoft 365, but now, a line in its terms of use is causing some conversation online.

In the version last updated in October last year, the document says:

鈥淐opilot is for entertainment purposes only. It can make mistakes, and it may not work as intended. Don鈥檛 rely on Copilot for important advice. Use Copilot at your own risk.鈥� The wording resurfaced on social media and quickly brought on some criticism.

According to Impact Newswire, the disclosure stems from Microsoft鈥檚 Copilot terms of use, last updated in October 2025. The document explicitly tells users not to depend on the AI assistant for important decisions. It adds that Copilot 鈥渃an make mistakes鈥� and 鈥渕ay not work as intended,鈥� and that users should use it at their own risk.

The language appeared a bit confusing for many, especially with how Microsoft has presented Copilot in public. During the company鈥檚 January earnings call, chief executive Satya Nadella praised how accurate Microsoft 365 Copilot is, bringing up its latency powered by Work IQ and describing it as an intelligence tool inside the AI agent.

A Microsoft spokesperson addressed the controversy in a statement first published by PCMag and reported by Business Insider. 鈥淭he 鈥榚ntertainment purposes鈥� phrasing is legacy language from when Copilot originally launched as a search companion service in Bing,鈥� the spokesperson said. 鈥淎s the product has evolved, that language is no longer reflective of how Copilot is used today and will be altered with our next update.鈥�

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How Do Copilot鈥檚 Terms Compare With Rivals?

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Microsoft鈥檚 wording stands out when placed together with competitors, even though other AIaaS providers also limit liability.

Speaking of services within AI, have you heard of the term 鈥楢I As A Service鈥�, or AIaaS? Well, this video explains this perfectly鈥�

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On the different rivals, OpenAI鈥檚 terms say: 鈥淵ou accept and agree that any use of outputs from our service is at your sole risk, and you will not rely on output as a sole source of truth or factual information, or as a substitute for professional advice.鈥� The emphasis is on user responsibility, but it does not describe the product as being for entertainment.

Elon Musk鈥檚 xAI, acquired by SpaceX in February, goes further in legal protection. Its terms read: 鈥淭o the fullest extent permitted by law, you will defend, indemnify, and hold xAI and our parents, subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively the 鈥榵AI Indemnitees鈥�) harmless from and against any and all claims, damages.鈥�

Meta鈥檚 AI terms for most users also have limits in place around professional use. The company instructs users to 鈥淣ot rely upon outputs for any purpose or use outputs to inform professional advice or decisions related to medicine, finance, law, or pharmaceuticals.鈥� It also lists unacceptable uses, including: 鈥淪olicit professional advice (including but not limited to medical, psychological, financial, or legal advice) or content to be used for the purpose of engaging in other regulated activities (including but not limited to political campaigning or lobbying).鈥�

Lawsuits are already stacking up across the sector as Business Insider reports (and we know that) OpenAI faces a dozen lawsuits in California state court over GPT 4o, a retired model known for sycophantic responses. Just last month, Nippon Insurance Company sued OpenAI in federal court in Illinois, alleging harm after ChatGPT told a customer that her lawyer was gaslighting her about a settlement.

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Is Copilot Entering A New Venture?

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Microsoft鈥檚 exact words in its 鈥淪ummary of Changes鈥� are that it had 鈥渃larified when these Terms apply to certain Copilot services and experiences,鈥� 鈥渁dded terms for Copilot Actions, Copilot Labs, and Shopping experiences,鈥� and 鈥渞ewritten and reorganised our Terms to be clearer and simpler.鈥�

The document defines 鈥淎ctions鈥� as 鈥渢he automated set of tasks that Copilot takes on your behalf at your request.鈥� It also sets out shopping features, explaining that products bought through Copilot are sold and shipped by a third party merchant, not Microsoft, and that 鈥淲e don鈥檛 process payments for your purchases through Copilot.鈥�

Copilot Labs is described as offering features that are 鈥渉ighly experimental and may not always work as intended,鈥� and Microsoft writes that it may 鈥渁dd, modify, or remove features or services from Copilot Labs at any time for any reason.鈥�

The October update reads like preparation for a larger commercial offering. Shopping, automated tasks, experimental features and tighter conduct rules could mean that Copilot is trying to be positioned as a product that鈥檒l handles more of what users do online.

Microsoft says that entertainment purposes phrase will change and that the next update may show how far Copilot has travelled from its Bing chatbot roots and what kind of business Microsoft wants it to become.